Question 1

How does a virtual pool inspection work?

Accepted Answer

You pay online and get a private link. The link opens guided photo steps on your phone. You walk around the pool and take the photos. A CPO and CPI certified inspector through the Pool & Hot Tub Alliance reviews every photo and writes your report. Your report arrives within 24 hours of finishing your photos.

Question 2

What does a virtual pool inspection cost?

Accepted Answer

249 flat. You pay once at checkout. There are no extra fees.

Question 3

What if you can't write my report?

Accepted Answer

If we can't write your report from your photos, you get all your money back. If some photos are unclear, we may first ask you to re-take a few shots. If it still doesn't work, you get a full refund.

Question 4

What if I can't finish the photos?

Accepted Answer

Can't finish the photos? Tell us before you submit and you get a full refund. No questions asked. You only risk a walk around your pool with your phone.

Question 5

Does someone visit my property?

Accepted Answer

No. Nobody needs to come to the property. You get a private link with guided photo steps that walk you through every system your pool has, from safety devices to the equipment pad. A CPO and CPI certified inspector through the Pool & Hot Tub Alliance reviews every photo and writes your report. No scheduling, no strangers in your backyard, no travel fees.

Question 6

Where is the virtual inspection available?

Accepted Answer

Everywhere in the United States. Because you take the photos, there is no drive area. Any pool, any state.